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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amiya Santiago

Amiya Santiago

October 6, 2025

5  out of  5
rating by Amiya Santiago
"i absolutely had the best service by Merissa! She explained everything throughly & answer all the questions i had!! absolutely love her!!"
We responded:
"Amiya, thank you for sharing! I'm glad Merissa could answer your questions. We appreciate your support and look forward to assisting you in the future!"
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Michael Shearon

October 4, 2025

5  out of  5
rating by Michael Shearon
"Michael Venable and his State Farm team have been incredible to work with. We faced a tough claim situation, and Michael personally got involved to make sure things were handled the right way. He communicated with us clearly, looked out for our best interests, and didn’t stop until everything was resolved!! You don’t often see that kind of commitment and genuine care—he truly treats his clients like people, not just policies. I’m very thankful for all he did and would strongly recommend Michael Venable State Farm to anyone."
We responded:
"Thank you, Michael, we love seeing reviews like this! We are grateful to have hard-working team members, like Miranda, who go above and beyond to ensure our customers have a great experience at our office. We are happy to hear that they were able to provide you with excellent service. We're always here for you!"
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Felicia Bryant

October 2, 2025

5  out of  5
rating by Felicia Bryant
"Miranda did a wonderful job selling me my insurance, and a good quote.. I love working with her now and near future..."
We responded:
"Thank you for your review, Felicia! I'm delighted to hear that Miranda provided you with excellent service and a great quote. It's fantastic that you're enjoying working with her. If you need anything else, feel free to reach out!"
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Laina Shearon

October 2, 2025

5  out of  5
rating by Laina Shearon
"I can’t say enough about the amazing support we received from Michael Venable at State Farm during the process of replacing our roof after a wind storm. What truly sets him apart is how he went above and beyond to ensure we got exactly what we needed. Michael didn’t hesitate to reach out directly to the corporate team to make sure we received the correct shingles, ensuring a full, seamless match. It’s rare to find someone so dedicated to ensuring their customers get the best possible outcome. Michael’s commitment to making sure we were taken care of made all the difference, and we are incredibly grateful for his persistence and care throughout the entire process. Highly recommend working with him – he truly goes above and beyond!"
We responded:
"I really appreciate you taking the time to write such a wonderful review, Laina! Dealing with roof damage after a wind storm is never fun, but I'm thrilled we could make the repair process as smooth as possible for you. Getting that seamless match on the shingles was crucial, and I'm glad our extra efforts paid off to secure exactly what you needed. My commitment is always to ensure every client is fully taken care of. Thank you for your confidence in our team—we're here anytime you need us!"
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felisha gates

October 1, 2025

5  out of  5
rating by felisha gates
"Merissa was amazing and helped us so much to understand everything."
We responded:
"Thank you, Felisha! I'm happy to hear that Merissa was able to assist you so effectively. Our team is dedicated to making sure everything is clear and understandable. If you have any more questions or need further assistance, feel free to reach out!"
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Stacy Jaseph

September 22, 2025

5  out of  5
rating by Stacy Jaseph
"Merissa was very helpful and very friendly. She made the process so much easier. This is the best insurance company. I have never had a bad experience with anyone there."
We responded:
"Thank you for your review, Stacy! I'm happy to hear that Merissa made the process easier for you and that you've had such positive experiences with our team. We appreciate your kind words and are here whenever you need us. Thanks for choosing us!"
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Janet Latham

September 22, 2025

5  out of  5
rating by Janet Latham
"First off thank you Becky! You have been so helpful throughout our claims on all three of our vehicles. You have answered all questions and been there to help us every step of the way! Secondly, just thank you to everyone at Michael Venable State Farm. You make insurance easy and you are all so helpful! Thank you I cannot recommend them to everyone!"
We responded:
"Thank you, Janet! I'm happy to hear that Becky and our team have been able to assist you with your claims. We strive to make insurance as straightforward as possible and appreciate your kind words. If there's anything else you need, feel free to reach out!"
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Meg Myers

September 22, 2025

5  out of  5
rating by Meg Myers
"Merissa helped me with my insurance and did a great job. Thank you for having such a great employee. Meg Maziarz"
We responded:
"Meg, thank you for your wonderful feedback! I'm delighted to hear that Merissa provided you with excellent assistance. Our team is committed to delivering top-notch service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
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Ericz Williams

September 20, 2025

5  out of  5
rating by Ericz Williams
"Great experience everything went smoothly thanks to Merissa!"
We responded:
"Thank you, Ericz! I'm happy to hear that everything went smoothly with Merissa's help. We appreciate your feedback and are always here to assist with any insurance needs you might have. Let us know if there's anything else we can do for you!"
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Blake

September 19, 2025

5  out of  5
rating by Blake
"I couldn't be any happier working with State Farm, the ladies I've spoke to were very polite and took the time to listen and answer all questions thoroughly with great demeanor. Thank you Miranda!"
We responded:
"Thank you, Blake! I'm glad to hear that you had such a positive experience with our team. Miranda and the rest of the staff are dedicated to providing attentive and courteous service. If you have any more questions or need assistance, feel free to reach out anytime!"
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Todd Parker

September 18, 2025

5  out of  5
rating by Todd Parker
"Melissa was so nice and funny. Being able to get on a personal level with people is important to me for business reasons. she really worked her butt off to make sure I had all the information I needed to make better decisions for me and my family. way to go Merissa"
We responded:
"Thank you for your review, Todd! I'm happy to hear that Melissa made your experience enjoyable and informative. Building personal connections is something we truly value. I'll make sure to pass along your kind words to her. If you ever need more assistance or have questions, feel free to reach out!"
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David H

September 16, 2025

5  out of  5
rating by David H
"Wonderful customer service, highly recommend State Farm"
We responded:
"Thank you, David! I'm happy you had a great experience with our customer service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Suzzie Thieke

September 10, 2025

5  out of  5
rating by Suzzie Thieke
"There are no words to describe how Marissa, Mike, and his entire staff welcomed us and took care of our insurance needs immediately. They are extremely professional, knowledgeable, friendly, and definitely care about you not just as a customer but as an individual. We highly recommend them especially Marissa. She is the best!!"
We responded:
"Thank you, Suzzie! I'm so happy to hear about your positive experience with our team. We truly value building relationships with our customers and are delighted that you felt welcomed and well taken care of. Your recommendation means a lot to us. If you ever need anything else, we're here for you!"
Profile photo of Joshua Maxwell

Joshua Maxwell

September 10, 2025

5  out of  5
rating by Joshua Maxwell
"Miranda was great! I was able to bundle and save money (It actually works). She was patient, kind and personable. She answered all of my questions and saved me money."
We responded:
"Thank you, Joshua! I'm happy to hear that Miranda provided such a positive experience for you. It's wonderful that you were able to bundle and save money while getting all your questions answered. We're always here to help with any future needs!"
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katrina gann

September 5, 2025

5  out of  5
rating by katrina gann
"Merissa was quick and efficient!! Glad to be back with yall!!"
We responded:
"Thank you, Katrina! I'm happy to hear that Merissa provided quick and efficient service. We're glad to have you back with us! Let us know if there's anything else we can do for you."
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Keana Chang

August 25, 2025

5  out of  5
rating by Keana Chang
"⭐️⭐️⭐️⭐️⭐️ Merissa was absolutely wonderful! She went above and beyond to help us out and did so with such professionalism and kindness. Her service was excellent and she made the whole process smooth and stress-free. We’re so grateful for her support and highly recommend her to anyone!!!"
We responded:
"Thank you so much, Keana! I'm delighted to hear that Merissa provided you with such outstanding service. It's wonderful to know she made the process smooth and stress-free for you. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Itsyaboi Richie

August 20, 2025

5  out of  5
rating by Itsyaboi Richie
"Merissa was very helpful in making sure I had the best rate for my car insurance"
We responded:
"Hey, Itsyaboi Richie! Thanks so much for sharing that Merissa took the time to work with you on your car insurance and helped you feel confident about the rate you received. It is great to know she was able to make the process smooth and straightforward."
Profile photo of Atia Yarbro

Atia Yarbro

August 18, 2025

5  out of  5
rating by Atia Yarbro
"She was very nice and helpful gave me all the details and information I was very pleased"
We responded:
"Thank you for your review, Atia! I'm happy to hear that you found the service nice and helpful. Providing detailed information is important to us. Let us know if there's anything else we can assist you with!"
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Colt Boyd

August 15, 2025

5  out of  5
rating by Colt Boyd
"Miranda was great got my truck insured and all set to go in no time"
We responded:
"Colt, thank you for your feedback! I'm happy to hear that Miranda was able to assist you quickly with your truck insurance. Our team is dedicated to providing efficient service. Let us know if there's anything else we can do for you!"
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Marc

August 8, 2025

5  out of  5
rating by Marc
"I was a young single soldier newly stationed at Fort Campbell 25 years ago. Looking to buy a motorcycle, but realizing that my insurance agency at the time wasn’t going to cover me affordably, I began to look at other options. Venable State Farm offered me a solution! 25 years, now married with four children, Venable continues to provide great service and support, both with insurance questions and financial services. I highly recommend Venable State Farm!"
We responded:
"Thank you, Marc, for the amazing review. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"
Profile photo of Adam Rogers

Adam Rogers

August 7, 2025

5  out of  5
rating by Adam Rogers
"Kayla did an awesome job very professional and very knowledgeable I will always look for her when I call or come in!!!!"
We responded:
"Thank you for your review, Adam! I'm happy to hear that Kayla provided you with such professional and knowledgeable service. We appreciate your loyalty and look forward to assisting you in the future. Let us know if there's anything else we can do for you!"
Profile photo of Josh Hensley

Josh Hensley

August 7, 2025

5  out of  5
rating by Josh Hensley
"Michael Venable State Farm is the kind of team you hope for but rarely find—knowledgeable, personable, and genuinely invested in helping you make the wisest decisions with what you have. Michael, Becky, and Miranda have made every step of our insurance and financial journey feel like we’ve got trusted friends guiding us through every turn of life!"
We responded:
"Josh, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Profile photo of Kathy Hayes ARC

Kathy Hayes ARC

August 7, 2025

5  out of  5
rating by Kathy Hayes ARC
"Been working with Michael for years. Appreciate his interest in his clients."
We responded:
"Thank you, Kathy! I'm happy to know that you value the attention and care we provide. Your continued trust means a lot to us. If there's anything else we can assist you with, just let us know!"
Profile photo of Kayla Gossett

Kayla Gossett

August 7, 2025

5  out of  5
rating by Kayla Gossett
"The staff is very nice and helpful! Michael helped me transfer my old 401k and made the process super quick and easy! Highly recommend."
We responded:
"Thank you, Kayla! I'm happy to hear that our team, especially Michael, made your 401k transfer quick and easy. We appreciate your recommendation and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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kaylan adcock

July 30, 2025

5  out of  5
rating by kaylan adcock
"Miranda was awesome sweet and got me one of the best quotes yet."
We responded:
"Thank you for your review, Kaylan! I'm happy to hear that Miranda provided you with such a great experience and an excellent quote. We appreciate your feedback and are here if you need anything else!"